Project: Integrated Platform for Informal Carers Training, Tele-consulting and Collaboration

Acronym CareSupport (Reference Number: aal-2012-5-245)
Duration 01/05/2014 - 01/01/2017
Project Topic EU and National policies for long-term care acknowledge the role of informal carers and in several cases provide them with incentives and financial benefits. However, there is still no adequate support to informal carers in terms of their training towards improving their skills, as well as in terms of alleviating their psychological stress. In response to these challenges, CarerSupport will integrate, deploy and test an integrated ICT platform enabling the participation and collaboration of informal carers, psychologists and health professionals towards facilitating the training, learning, orientation, tele-consulting and psychological support of the carers. Based on this platform the project will offer a wide range of services to informal carers: A) Training, learning and orientation programmes, including programmes generalpurpose training programmes and programmes that emphasize on the carers’ digital skills. The former will include introductory blended-learning programmes emphasizing on the needs of vulnerable groups. The later will enable carers to use and fully leverage ICT based solutions for active ageing and social inclusion, notably ICT based AAL solutions. B)Psychological support services, aiming at alleviating the stress of informal carers, while at the same time increasing their emotional support. Psychological services will be supported by the ICT platform of the CarerSupport project, through appropriate on-line gaming activities, on-line tips and advice, quizzes and educational activities assisting them in planning and carrying out their tasks. C)Collaboration and tele-consulting services, which will emphasize communication and experience sharing between formal and informal carers. The main goal of these services will be to achieve knowledge transfer from experienced formal carers to the (usually) less experienced informal carers.
Network AAL
Call Call 5 – Daily Life Activities

Project partner

Number Name Role Country
12-kommunesamarbeidet i Vestfold Norway
Ana Aslan International Foundation Romania
Blue Point IT Solutions S.r.l. Romania
Maggioli SpA – CEDAF Division Italy
COMARG – Communication & Marketing Agency Switzerland
Compedia Ltd. Israel
Hochschule Luzern – Technik & Architektur, CEESAR-iHomeLab Switzerland
Oslo Kommune Norway
Prolog GmbH Switzerland
soultank AG Switzerland